Accessibility

How does this website accommodate accessibility guidelines?

At Knowles Training Institute, we are committed to ensuring that our content is accessible to all users. If you encounter any difficulties in viewing our website or if the format of any material hinders your ability to access information using assistive technology (such as a Braille or screen reader, or TTY), please don’t hesitate to get in touch with us.

Contact Information:

KNOWLES TRAINING INSTITUTE

To assist us in addressing your accessibility needs effectively, please provide the following details when contacting us: the nature of your accessibility issue, the web address (URL link) of the specific material you require access to, and your complete contact information, including your email address.

I have questions about closed captions. How can I get help?

For inquiries specifically related to closed captioning on programming delivered through this website, please reach out to:

KNOWLES TRAINING INSTITUTE

CONTACT@THESKILLENRICHMENT.COM

If you have questions about closed captioning for programming delivered via television or inquiries regarding video-described programming, please contact your pay television service provider.

How do I enable closed captioning on this site?

To access closed captioning for online video programming available on our site, simply hover your mouse over the video while it is playing. If you see a button labelled “CC,” click on it. If a pop-up menu appears, select the “English” option. To disable closed captioning, click the “CC” button again. If a pop-up menu appears, select “CC Off.”

Why aren’t there captions in a program I accessed through this site?

Knowles Training Institute is actively working towards expanding closed captioning for its online video programming, ensuring full compliance with all relevant FCC implementation timelines. More information about the FCC’s online closed captioning requirements and timelines can be found here. Please note that certain software and equipment may not currently support closed captions. Knowles Training Institute continues to collaborate with technology and distribution partners to enable support wherever feasible.